Effective Date:01/01/2026
Welcome to MSD Youth Foundation. This Refund and Cancellation Policy outlines the terms under which donations and payments made through our website (www.msdyouth.org) are handled.
1. Donations
- All donations made to MSD Youth Foundation are voluntary and made for charitable purposes.
- Donations once made are generally non-refundable.
2. Refund Policy
We may consider a refund request only under the following conditions:
- Duplicate transaction (same amount deducted more than once)
- Incorrect amount entered due to a technical or human error
- Unauthorized transaction (subject to verification)
To request a refund, you must:
- Submit a request within 7 days of the transaction
- Provide proof of payment (transaction ID, receipt, etc.)
All valid refund requests will be processed within 7–10 working days after verification.
3. Cancellation Policy
- Once a donation is successfully processed, it cannot be cancelled.
- If you believe a transaction was made in error, you may contact us for review under the refund conditions mentioned above.
4. Payment Gateway Issues
- In case of payment failure where the amount is deducted but not received by us, the amount is usually automatically refunded by the payment gateway or bank within 5–7 working days.
- If the refund is not received within this time, please contact your bank or payment provider first.
5. Contact for Refund Requests
If you have any questions or wish to request a refund, please contact:
MSD Youth Foundation
Address: 174, Farajipara, Jalangi, Murshidabad, West Bengal, 742305, India
Phone: +91 9144783734
Website: www.msdyouth.org
6. Policy Updates
We reserve the right to update or modify this Refund and Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.
By making a donation on our website, you agree to this Refund and Cancellation Policy.
